How to download and install the Princh Cloud Connector on a Windows based print server

The Princh Cloud Connector can be downloaded and installed directly from the Princh Administration panel.

The Princh Cloud Connector

The "Connectors" tab in the Administration Panel enables admin users to create and download connectors. A connector is an instance of the Princh Cloud Connector service that enables admin users to connect local physical printers to Princh via the Administration Panel. 

Each connector created via the Administration Panel is unique and can only be installed on one print server
. Hence, if you have multiple print servers as part of your Princh solution, each will need to have a unique connector installed. 

If you are installing a new connector on a print server that has already had a connector installed please refer to THIS guide to properly uninstall the previous connector first. 

Important: This setup must be done on a computer or server that will act as a print server for your Princh solution and that does not already have a connector installed. Anytime you expect users to be printing on the associated printers, this server should be online and connected to the internet.

How to set up the Princh Cloud Connector on a Windows print server?

  1. Log in to the Princh Administration Panel with an admin account and navigate to the "Connectors" tab.

  2. Create a new connector by selecting the button "+ Create Connector".

  3. Name the newly created connector. We highly recommend using your preferred naming convention, e.g. server name for quick identification and access. Select the type "Server".

  4. Download and the newly created connector by clicking the "Download Installer" button on the connector.

  5. Once you have downloaded the installer, run the installation bundle as an administrator. After the installation process is finished, the connector is now ready to be used. You will notice that the color of the connector changes from red to orange, and the status will show a green tick. This indicates that the service is running on your print server.
    1. If the installation fails, please ensure that you have:
      1. .NET Framework 4.8 or newer installed on the server or PC.
      2. The most recent Windows Updates installed.

For instructions on how to add and configure printers on a connector, please refer to THIS guide.

If further assistance is needed with the Princh Cloud Connector, please contact Princh Support.