Copy and Scan Requirements

The following system and network requirements must be met in order to successfully implement and use Princh Copy & Scan.

Princh Copy & Scan extends the Princh Cloud Printing solution to offer printed copies or scanned documents securely via email on your multifunctional printers (MFP). The wizard-based user interface can run on most types of internet-connected devices. It is designed to minimize complexity and guide even users with minimal technical skills comfortably and securely through the process of scanning or copying their physical documents.

The extended Copy & Scan Technical Requirements can also be downloaded in a PDF-version. The PDF version also contains a brief product description.


System and Network Requirements

  1. Print server requirements
    • If you are extending an existing Princh solution, Princh Copy and Scan is delivered via the Princh Cloud Connector, which already is installed on your printer server. Please note below that the memory requirements are higher than just for printing:
      1. Operating system: Windows OS (Windows 10 / Windows Server 2012 R2 or later, provided that all available security patches have been applied) or Debian based Linux.
      2. 2 GHz or more.
      3. 8 GB RAM or more (16 GB recommended).
      4. 50 GB available disk space.
      5. Princh Cloud Connector installed.

  2. Network/Firewall requirements
    • Internet connection with a minimum of 50 Mbit bandwidth.

      1. Wired connection to the print server and MFP is highly recommended.
    • Allow http/https connections from the server to MFP via the relevant eSCL TCP ports:

      Printer Manufacturer  

      TCP Port http 

      TCP Port https 

      Ricoh 

      80 

      443 

      HP 

      80 

      443 

      Lexmark 

      80 

      443 

      Sharp 

      80 

      443 

      Kyocera 

      9090/9095 

      9091/9096 

      Konica Minolta  

      8081 

      8082 

      Xerox 

      80 

      443 

      Canon 

      80 

      443 

      Toshiba 

      80/1080

      443/10443 

      Brother 

      80 

      443 

    • The Princh Cloud endpoints (*.princh.com) all reside on the following IP addresses, depending on availability zone. Please ensure that the printer can reach these on port 443 outbound:
      • 79.125.23.162
      • 54.73.120.188

  3. MFP requirements
    • Princh Copy & Scan requires the MFP to support AirPrint version 1.4 or newer.
    • Each MFP must have a fixed local IP address or a fixed local DNS name.
    • To enhance security and simplify the configuration of the authentication settings, Princh strongly recommends that MFPs are not located on publicly available networks.

  4. Copy & Scan UI device requirements
    • A native app is available for Android devices and for newer Ricoh MFPs. It is also possible to run the user interface in a modern browser (Chrome, Edge, Firefox or Safari) on other devices such as PCs and Chromebooks using our copy & scan web application.
    • To run the user interface on an Android tablet, the following requirements must be met:
      1. Android tablet with a screen size of approximately 10 inches and at least Android 6.0.
      2. Stable internet connection.
      3. The tablet must be configured to prevent the user from closing down the Copy and Scan app. This can be accomplished either by using the built-in pin feature of the Android system or, preferably, using an MDM or kiosk software solution.
      4. For information about which Ricoh MFPs supports running the user interface directly on the MFP display, please contact Princh Support.
    • The device(s) must be configured with the correct time and date according to your local standards. To ensure optimal performance, it is recommended to configure the device to connect to a local time server.