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      Princh Cloud Printer (Princh for public PC's) application is outdated

      Using an outdated version of Princh Cloud Printer? A guide on how to update the PCP application can be found below.

      Error:

      Ensuring that your Princh Cloud Printer application for public PCs is up to date is important in providing users with a seamless printing experience. You can ensure that the latest version is installed by following the guides detailed below:

      1. How to check the currently installed version of Princh Cloud Printer
      2. How to update to the latest version of Princh Cloud Printer

      For more information about the latest updates to the Princh software, visit the Princh Release site.


      Identifying the current version of Princh Cloud Printer on your public PC’s:

      1. Open Windows Settings:
        • Click on the Start menu (Windows icon) at the bottom-left corner of the screen and select the Settings gear icon
      2. Navigate to Apps:
        • In the Settings window, click on Apps. This will open the Apps & features section, where you can manage installed applications.
      3. Search for the Application:
        • In the Apps & features section use the search bar at the top to search for ‘Princh Cloud Printer’
      4. View App Details:
        • Click on the app name to expand its details.
          1. If the version number does not appear, click “Advanced options” for more details about the version number.

      The version number will typically be in the format of a series of numbers separated by periods (e.g., 1.2.3.4).


      How to update to the latest version of Princh Cloud Printer:

      Updating the Princh Cloud Printer software is very simple! In some cases updates are deployed via a management solution.

      1. Depending on your operating system, navigate to:
        1. Windows - Navigate to the Princh software repository and download the 'current' version of the PrinchCloudPrinter (MSI file format).
            1. Install the MSI file on the public computer. This will update the Princh software and not affect the printers already installed. (32-bit Windows).

        2. Linux - Reinstall the latest version of Princh Cloud Printer over your existing version. Printer queues do not have to be recreated.
            1. Open the terminal.
            2. Run the following commands in the listed order:
      $ wget -O pcp.deb https://packages.princh.com/linux/debian/amd64/PrinchCloudPrinter/production/current


      $ dpkg -i pcp.deb


      $ rm pcp.deb
          1. NOTE: If your Linux distribution is not Debian, please reach out to Princh Support for assistance in obtaining the correct repository URL. 

      Follow the instructions provided in the "Error" section to check the current version of Princh Cloud Printer and ensure that you have successfully installed the latest version. Keep up to date with all the latest Princh software releases RIGHT HERE.