Print-jobs are stuck in "Queued"

Print-jobs are received by Princh and by the Google Cloud Print, but they are not received by the print-server

Error / Reason:

Most of the time, it is because the Google Cloud Print service has stopped running on your print-server/print-PC.

In rare cases it could be the Print Spooler on the print-server/print-PC, that has crashed, and haven't been able to recover itself.

Solutions:

  1. Restart Google Cloud Print connector on the print-server/print-PC. Be aware that the service could look like it is running, even though it isn't, so give it a restart no matter what it shows.
  2. The Google Cloud Print service is using a login information in order for it to work. If you open up the Google Cloud Print service, and it isn't logged in, then something is wrong.
  3. Restart Print Spooler service on the print-server.
  4. If this doesn't help, please send us an email at support@princh.com or give us a call. You can find our numbers right here.: https://princh.com/contact/