The "In progress" status means that the print job was accepted by the printer correctly, but for some reason, the printer is unavailable to print it out.
Error:
The printer is turned off.
Local printer problem. (e.g. paper jam, empty paper tray, empty toner cartridge)
Solutions:
- Make sure that the printer is turned on.
- Restart the printer.
- Fix any paper jam or replenish printer paper or toner.
- If that didn't resolve the issue, please give Princh support a call or send us an email at support@princh.com