If your print-jobs go directly to "Error", it is most likely because of a local problem at the printer, or a network related problem at the library.
Error / Reason:
When you or the patrons are trying to make a print, the print jobs status is going directly "Error", and no print is coming out.
- Always start out by restarting the printer that is having this problem. On rare occasions this might do the trick.
- Restart Google Cloud Print connector on the printer server. Be aware that the service could look like it is running, even though it isn't, so give it a restart no matter what it shows.
- If this doesn't help, please send us an email at firstname.lastname@example.org or give us a call. You can find our numbers right here.: https://princh.com/contact/