Troubleshooting

A selection of articles on how to fix various issues.

• Print-jobs are stuck in "Queued"
• Print-jobs are stuck in “Error”
• Print jobs are stuck "In progress"
• Print jobs are being printed but show up as "In progress" in our Admin panel
• Troubleshooting status codes
• A single print job ends in “ERROR”, but other jobs to the same printer go through?
• My print comes out in black/white but I chose color
• No print-jobs are coming out. Why?
• If a print-job fails to come out of the printer, will we or the user be charged?
• The printer is out of order, can I set it offline in Princh until it's fixed?