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Support Center
  • CONTACT TECHNICAL SUPPORT
  • Go to Customer Portal
Troubleshooting
  • How to print
    • Print from a phone or tablet
    • Print from a public PC
    • Print from a laptop
  • Administration panel
  • Troubleshooting
  • Installation
  • Data protection and privacy
  • Payment options
  • Maintenance
  • Copy and scan
  • Evaluating Princh
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      1. Support Center
      2. Troubleshooting
      • How to print
        • Print from a phone or tablet
        • Print from a public PC
        • Print from a laptop
      • Administration panel
      • Troubleshooting
      • Installation
      • Data protection and privacy
      • Payment options
      • Maintenance
      • Copy and scan
      • Evaluating Princh

      Troubleshooting

      A selection of articles on how to fix various issues.
      • Print job is now showing up in our Princh admin panel
      • How to print with Google Drive through Princh
      • Print-jobs are stuck in "Queued"
      • Print-jobs are stuck in “Error”
      • Print jobs are stuck "In progress"
      • Troubleshooting status codes
      • A single print job ends in “ERROR”, but other jobs to the same printer go through?
      • My print comes out in black/white but I chose to print in color
      • No print-jobs are coming out. Why?
      • If a print-job fails to come out of the printer, will we or the user be charged?
      • The printer is out of order, can I set it offline in Princh until it's fixed?
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      • CONTACT TECHNICAL SUPPORT
      • Go to Customer Portal