---
title: Printer printing blank pages
description: Troubleshoot blank pages when printing PDF files. Learn the most common causes, including PDF rendering issues, unsupported layers, transparency, firmware bugs, and memory limitations.
---

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# Printer printing blank pages

## A document is submitted to the printer, but the printed pages come out blank. There are several possible causes for this issue.

### **Possible causes:**

1. [Unsupported or incorrectly rendered PDF features](https://support.princh.com/en/printer-printing-blank-pages#a1)
2. [Corrupted PDF structure](https://support.princh.com/en/printer-printing-blank-pages#a2)
3. [Transparency flattening issue](https://support.princh.com/en/printer-printing-blank-pages#a3)
4. [Layers (Optional Content Groups)](https://support.princh.com/en/printer-printing-blank-pages#a4)
5. [Fonts not embedded](https://support.princh.com/en/printer-printing-blank-pages#a5)
6. [Printer running out of rendering memory](https://support.princh.com/en/printer-printing-blank-pages#a6)

Please be advised that, in this situation, we recommend contacting the library staff to request that the document be [resent with extended compatibility](https://support.princh.com/en/how-to-resend-a-printjob-or-document?hsLang=en)or to inquire about a [refund](https://support.princh.com/en/how-do-i-request-a-refund-for-a-failed-princh-print-job?hsLang=en).

---

**1. Unsupported or incorrectly rendered PDF features**  
PDF files can contain:

Some printer PDF interpreters simply fail to render these objects and produce blank pages instead of generating an error. This is especially common on:

**2. Corrupted PDF structure**

The PDF may contain:

*Adobe Reader is extremely tolerant of malformed PDFs, but printer firmware often is not.*

**3. Transparency flattening issue**  
This issue can occur when every object sits inside a transparency group and the printer cannot flatten it correctly. In such cases, the renderer may output completely blank pages.

**4. Layers (Optional Content Groups)**  
The visible content may reside inside Optional Content Groups (OCGs).  
The printer's PDF interpreter may ignore OCGs or render them as hidden.

**5. Fonts not embedded**

If every visible object relies on fonts that are missing, subset incorrectly, or corrupted some printers simply render nothing.

**6. Printer running out of rendering memory**  
Embedded PDF interpreters need RAM to process the data.   
Here are a few symptoms that indicate the issue is related to a lack of RAM:

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